Frequently Asked Questions
Everything you need to know about your vetsak® comfort experience.
What makes vetsak® beanbags unique compared to traditional ones?
Unlike standard beanbags filled with noisy beads, vetsak® uses a unique, high-quality hybrid memory foam filling that provides superior support, durability, and a silent lounging experience.
Are the covers machine washable?
Yes, all our covers are designed for everyday life. They can be easily zipped off and are machine washable at 30°C, ensuring your furniture stays fresh for years.
How long does shipping take for my furniture?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking link via email as soon as your order leaves our warehouse.
Do you offer a warranty on your products?
We stand by our quality. We offer a 5-year quality guarantee on all our products, covering manufacturing defects and ensuring your peace of mind.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your vetsak®, you can return it in its original packaging for a full refund.
Can I customize the configuration of my sofa?
Absolutely. The vetsak® Sofa is completely modular. You can start with a few modules and add more over time, or rearrange your current setup to fit your changing space.